<br><div style="text-align: left;"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/2143/jobpostings/image/PortlandHeaderProfessional.jpg" data-uw-rm-alt="QU" data-uw-rm-alt-original="PortlandHeaderProfessional.jpg" data-id="null" data-name="PortlandHeaderProfessional.jpg" alt="PortlandHeaderProfessional.jpg" data-url="https://secure.neogov.com/images/AgencyImages/jobposting/2143/jobpostings/image/PortlandHeaderProfessional.jpg" style="width: 900px;" class="fr-fic fr-dib"><strong><span style="color: rgb(0, 0, 0);">This is an Internal Recruitment</span></strong><span style="color: rgb(0, 0, 0);"><br><strong><br>Job Appointment:  </strong>Full-Time</span></div><div style="text-align: left;"><span style="color: rgb(0, 0, 0);"><strong>Typical Schedule: </strong>Monday - Friday 8 am - 5 pm, alternate schedule may be available after probation.</span></div><div style="text-align: left;"><span style="color: rgb(0, 0, 0);"><strong>Work Location: </strong>Primarily office-based at 1120 SW 5th Ave, Portland, OR 97204, with regular site visits to BFF facilities.</span></div><div style="text-align: left;"><span style="color: rgb(0, 0, 0);"><strong>Benefit: </strong>Please check our benefits tab for an overview of benefits for this position.<br><strong>Language Pay Premium Eligible: </strong>This position is or may be eligible for <a href="https://www.portland.gov/bhr/class-comp/language-pay-differential-overview" data-uw-rm-brl="PR" data-uw-original-href="https://www.portland.gov/bhr/class-comp/language-pay-differential-overview" style="color: rgb(0, 0, 0);">Language Pay Differential</a> for qualifying employees.</span></div><span style="color: rgb(0, 0, 0);"><strong data-pasted="true">Union Representation:</strong> </span><span style="color: rgb(0, 0, 0); font-style: normal; text-align: left; text-indent: 0px;" data-pasted="true">City of Portland Professional Workers Union (</span><span style="color: rgb(0, 0, 0);">CPPW). To view this labor agreement, please click <a href="https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements" data-uw-rm-vglnk="" data-uw-rm-brl="PR" data-uw-original-href="https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements" style="color: rgb(0, 0, 0);">here</a>. <br></span><div><span style="color: rgb(0, 0, 0);"><strong>Application Material: </strong>Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume.</span></div><span style="color: rgb(0, 0, 0);"><br><strong>Position Summary:</strong><br></span><p data-pasted="true"><span style="color: rgb(0, 0, 0);">The Facilities Operations Coordinator III is responsible for overseeing and coordinating building operations within the Bureau’s downtown & public safety facilities while supporting a range of operational, customer service, and business functions on behalf of Facilities Services.</span></p><p><span style="color: rgb(0, 0, 0);">This position requires advanced knowledge of facility management best practices and the ability to translate facility policies, regulations, codes, and laws into practical, efficient operating procedures that optimize staff resources and public funds. The coordinator must balance operational efficiency with a high level of customer service for a diverse and often highly sensitive customer base, including elected officials, bureau leadership, and public users.</span></p><p><span style="color: rgb(0, 0, 0);">While this position does not have direct supervisory authority, the coordinator will routinely provide direction to Facilities staff, contractors, bureau facility coordinators, and will engage directly with customers regarding building rules, regulations, and operational expectations. Success in this role requires strong leadership, diplomacy, influence, and persuasive communication skills, and prior on-the-ground experience in facility operations.</span></p><p><span style="color: rgb(0, 0, 0);">This is a complex, professional-level role that requires independent judgment, systems thinking, and the ability to manage multiple concurrent operational priorities in a dynamic public sector environment.</span></p><p><span style="color: rgb(0, 0, 0);"><strong>ESSENTIAL FUNCTIONS AND TASK OUTLINE</strong></span></p><p><span style="color: rgb(0, 0, 0);"><strong>Facilities Operations Oversight</strong></span></p><ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Develop and maintain operational playbooks that define the unique daily support requirements for each BFF-owned facility.</li><li style="color: rgb(0, 0, 0);">Conduct routine audits of building conditions against established playbooks to ensure facilities meet or exceed BFF standards for core operations, including janitorial services, elevator uptime, repair and maintenance, and safe, supportive working conditions (e.g., OSHA and ADA compliance).</li><li style="color: rgb(0, 0, 0);">Develop, implement, and manage operational procedures and programs for BFF’s specialized and common-use spaces, including but not limited to:<ol style="margin-bottom: 3pt; color: initial;"><li style="color: rgb(0, 0, 0);">Council Chambers and associated public testimony overflow spaces</li><li style="color: rgb(0, 0, 0);">Special event spaces at City Hall and the Portland Building</li><li style="color: rgb(0, 0, 0);">Common rooms and amenity spaces </li><li style="color: rgb(0, 0, 0);">Legally required accommodation spaces (e.g., lactation rooms)</li><li style="color: rgb(0, 0, 0);">Public safety facilities requiring background clearances and adherence to mandated access and operating protocols</li></ol></li></ul><p><span style="color: rgb(0, 0, 0);"><strong>Furniture, Fixtures, and Equipment Management</strong></span></p><ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Oversee lifecycle management of non-technology assets in BFF facilities, including:<ol style="margin-bottom: 3pt; color: initial;"><li style="color: rgb(0, 0, 0);">Commercial office furnishings</li><li style="color: rgb(0, 0, 0);">Fitness, locker room, and common-area equipment</li><li style="color: rgb(0, 0, 0);">Durable goods and small appliances in downtown office spaces</li><li style="color: rgb(0, 0, 0);">Furniture and equipment in common rooms and amenity spaces (e.g., conference tables, whiteboards)</li><li style="color: rgb(0, 0, 0);">Building artwork not managed by the Office of Arts & Culture</li></ol></li><li style="color: rgb(0, 0, 0);">Perform condition assessments; coordinate vendor maintenance and repairs (including warranty work); and maintain asset location tracking to minimize loss and waste.</li></ul><p><span style="color: rgb(0, 0, 0);"><strong>Customer Engagement, Compliance, & Relationship Management</strong></span></p><ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Serve as one of BFF’s primary internal customer service points of contact by:</li><li style="color: rgb(0, 0, 0);">Gathering and synthesizing employee and bureau concerns</li><li style="color: rgb(0, 0, 0);">Developing operational recommendations for internal review</li><li style="color: rgb(0, 0, 0);">Providing clear, timely responses to facility-related inquiries</li><li style="color: rgb(0, 0, 0);">Managing building-related email distribution lists</li><li style="color: rgb(0, 0, 0);">Partner with Facilities leadership on proactive engagement and communication strategies, including the development, administration, and analysis of customer satisfaction surveys and focus groups.</li><li style="color: rgb(0, 0, 0);">Ensure consistent messaging and branding of new and existing facility procedures across customer bureaus.</li><li style="color: rgb(0, 0, 0);">Monitor occupant compliance with building rules related to space use, maintenance, and care of premises.</li><li style="color: rgb(0, 0, 0);">Work directly with bureau Facility Coordinators to resolve compliance issues, escalating to Facilities leadership as needed.</li><li style="color: rgb(0, 0, 0);">Maintain and contribute to internal databases, schedules, and project trackers; identify issues and recommend resource adjustments to support operational goals.</li></ul><p><span style="color: rgb(0, 0, 0);"><strong>Special Assignments</strong></span></p><p><span style="color: rgb(0, 0, 0);">Perform additional operational duties as directed by the Facilities Director, including:</span></p><ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Collaborating with the Facilities Risk Specialist on OSHA and Fire Marshal compliance initiatives (e.g., Safety Data Sheet audits).</li><li style="color: rgb(0, 0, 0);">Supporting the Contracts & Compliance team with vendor coordination activities (e.g., facility access) and providing subject-matter expertise in contract development (e.g., janitorial services).</li><li style="color: rgb(0, 0, 0);">Coordinating with the Council Operations team to support council meetings, schedules, and related activities requiring Facilities involvement.</li><li style="color: rgb(0, 0, 0);">Overseeing the use of BFF-owned facilities for human sheltering during Mayor-declared emergencies, as directed by the City Administrator.</li><li style="color: rgb(0, 0, 0);">Coordinate fleet management duties as assigned.</li></ul><span style="color: rgb(0, 0, 0);"><br><strong>About the Bureau:</strong><br></span><span style="color: rgb(0, 0, 0); font-style: normal; text-align: start; text-indent: 0px;" id="isPasted">The Bureau of Fleet & Facilities’ Facilities Services Division manages over 1.5 million square feet of City-owned real property across 18 of the City’s highest-profile civic buildings and public safety facility assets, valued at over $1 billion. Facilities provides comprehensive property management services for these facilities, including building operations management, facility maintenance and repair, space planning and moves management, and capital project development and management. The Division also leads citywide real property planning studies as requested by City leadership and is an authorized administrator of real estate brokerage services for City bureaus.</span><span style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); font-style: normal; text-align: left; text-indent: 0px;"><br><strong>Have a question?</strong><br>Contact Information:<br> TroyLynn Craft<br> Senior Recruiter<br><strong> </strong><a href="https://www.governmentjobs.com/careers/portlandor/jobs/newprint/troylynn.craft@portlandoregon.gov%C2%A0" data-uw-rm-brl="PR" data-uw-original-href="https://www.governmentjobs.com/careers/portlandor/jobs/newprint/troylynn.craft@portlandoregon.gov%C2%A0" style="color: rgb(0, 0, 0);">troylynn.craft@portlandoregon.gov</a></span><p data-pasted="true"><span style="color: rgb(0, 0, 0);">Applicants must be full or part-time, permanent, temporary (does NOT include contract workers), limited-term or seasonal/casual City of Portland employees by the closing date of this announcement OR must have an effective lay-off date with recall eligibility (See HRAR 7.06) from the City of Portland within 24 months of the opening date of this announcement. Applicants <strong data-pasted="true">must</strong> describe in their supplemental question responses and résumé how their education, training, work experience and/or lived experience, meets each of the following minimum qualifications:</span></p><ol style="color: inherit;font-style: normal;text-indent: 0.0px;"><li style="color: rgb(0, 0, 0);"><strong>Knowledge</strong> of facility operations management best practices, including regulatory compliance, oversight of common and amenity spaces, and the integration of facilities operations with organizational financial management and customer service outcomes.</li><li style="color: rgb(0, 0, 0);"><strong>Experience</strong> developing, implementing, and administering facility operations policies, standards, and procedures, including those with financial, safety, and security impacts. </li><li style="color: rgb(0, 0, 0);"><strong>Experience</strong> enforcing and communicating facility operations policies with City leadership, bureau staff, and the public to ensure consistent messaging, strong program branding, equitable treatment, and a positive customer experience.</li><li style="color: rgb(0, 0, 0);"><strong>Experience</strong> enforcing facility rules in a fair, respectful manner that supports a positive customer experience and promotes an equitable workplace.</li><li style="color: rgb(0, 0, 0);"><strong>Ability</strong> to manage operational information using Excel and computerized maintenance management systems proficiently.</li><li style="color: rgb(0, 0, 0);"><strong>Ability</strong> to work effectively in evolving environments with shifting priorities.</li></ol><span style="color: rgb(0, 0, 0);"><em>Applicants must also:</em></span><ul><li style="color: rgb(0, 0, 0);"><em>A valid state driver's license and an <a href="https://www.portlandoregon.gov/citycode/article/12184" style="color: rgb(0, 0, 0); text-decoration: underline;" target="_blank" data-uw-rm-brl="PR" data-uw-original-href="https://www.portlandoregon.gov/citycode/article/12184" data-uw-rm-empty-ctrl="" data-uw-rm-ext-link="">acceptable driving record</a> </em></li></ul><span style="color: rgb(0, 0, 0);"><strong data-pasted="true">Although not required, you may have one or more of the following: </strong><br></span><ul style="margin-bottom: 3pt;" data-pasted="true"><li style="color: rgb(0, 0, 0);"><strong>Experience</strong> managing complex facility operations by applying subject matter expertise, building relationships, and establishing credibility.</li><li style="color: rgb(0, 0, 0);"><strong>Experience</strong> working with field-based, union-represented staff and third-party vendors in a 24/7 operating environment. </li><li style="color: rgb(0, 0, 0);"><strong>Ability</strong> to understand the physical, operational, and organizational practices of Facilities Services and other supported Bureaus. </li></ul><span style="color: rgb(0, 0, 0);"><br><strong data-pasted="true">Working Conditions:</strong><br></span><ul style="margin-bottom: 3pt;" data-pasted="true"><li style="color: rgb(0, 0, 0);">Frequent interaction with staff, contractors, and customers.</li><li style="color: rgb(0, 0, 0);">Occasional work during emergencies or after-hours events.</li><li style="color: rgb(0, 0, 0);">Physical requirements: <ol style="margin-bottom: 3pt; color: initial;"><li style="color: rgb(0, 0, 0);">Standing and walking for sustained periods of time (1-4 hours)</li><li style="color: rgb(0, 0, 0);">Periodically lifting up to 35lbs</li></ol></li></ul><p data-pasted="true"><strong>STEP 1: Apply online between<span style="color: rgb(38, 122, 144);"> February 16 - March 2, 2026</span></strong></p><p><em><span style="color: rgb(0, 0, 0);">Required Application Materials:</span></em></p><ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Resume<ul style="margin-bottom: 3pt; color: initial;"><li style="color: rgb(0, 0, 0);"><strong>Note</strong>: <strong>Do not</strong> include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.</li></ul></li></ul><ul type="disc" style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Answer to the Supplemental Questions (click on the Questions tab to preview the questions)</li></ul><p><span style="color: rgb(0, 0, 0);"><em>Optional Application Materials:</em></span></p><ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Veteran’s Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.</li><li style="color: rgb(0, 0, 0);">Effective January 1, 2026, the State of Oregon law ORS 408.225 - 408.238 is amended to expand eligibility for Veterans’ Preference to current and former Oregon National Guard service members. If applicants are existing state or former Oregon National Guard servicemembers, they are encouraged to attach appropriate documentation to their future recruitment applications.</li><li style="color: rgb(0, 0, 0);"><em>Update:</em> As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.</li><li style="color: rgb(0, 0, 0);">To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.</li></ul><p><span style="color: rgb(0, 0, 0);">Application Tips:</span></p><ul type="disc" style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.</li><li style="color: rgb(0, 0, 0);">Your résumé should support the details described in your responses to the supplemental questions.</li></ul><ul style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);"><strong><u>How We Determine Pay</u></strong><strong>:</strong> The City of Portland is covered by the <a href="https://www.oregon.gov/boli/workers/pages/equal-pay.aspx" data-uw-rm-brl="PR" data-uw-original-href="https://www.oregon.gov/boli/workers/pages/equal-pay.aspx" style="color: rgb(0, 0, 0);">Oregon Equal Pay Act</a>. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying.  It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.</li></ul><ul type="disc" style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);"><strong>Do not attach any additional documents. </strong>Do not attach a cover letter, it will not be reviewed.</li><li style="color: rgb(0, 0, 0);">All applications must be submitted via the City's online application process by the closing date and time. </li><li style="color: rgb(0, 0, 0);">E-mailed and/or faxed applications will not be accepted.  </li><li style="color: rgb(0, 0, 0);">You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills.</li></ul><p><strong>Step 2: Minimum Qualification Evaluation: <span style="color: rgb(38, 122, 144);">Week of March 2, 2026</span></strong></p><ul type="disc" style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their résumé and supplemental questions, weighted 100%.</li><li style="color: rgb(0, 0, 0);">Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.</li><li style="color: rgb(0, 0, 0);">You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland <a href="https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review" data-uw-rm-brl="PR" data-uw-original-href="https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review" style="color: rgb(0, 0, 0);">Administrative Rule 3.01</a> for complete information.</li><li style="color: rgb(0, 0, 0);">Additional evaluation may be required prior to establishment of the eligible list and/or final selection.</li></ul><p><strong>Step 3: Establishment of Eligible List:<span style="color: rgb(38, 122, 144);"> Week of March 9, 2026</span></strong></p><ul type="disc" style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.</li></ul><p><span style="color: rgb(0, 0, 0);"><strong>Step 4: Selection (Interview):</strong></span><span style="color: rgb(38, 122, 144);"><strong> Late March</strong></span></p><ul type="disc" style="margin-bottom: 3pt;"><li style="color: rgb(0, 0, 0);">Hiring bureau will review and select candidates for an interview</li></ul><p><span style="color: rgb(0, 0, 0);"><strong>Step 5: Offer of Employment: </strong></span></p><p><span style="color: rgb(0, 0, 0);"><strong>Step 6/7: Start Date: </strong></span></p><ul><li style="color: rgb(0, 0, 0);"><p>A start date will be determined after all conditions of employment have been met.</p></li></ul><p><strong><span style="color: rgb(0, 0, 0);">*Timeline is approximate and subject to change.</span></strong></p><a href="https://www.portland.gov/bhr/career-center/recruitment-policy" aria-label="Click here for additional information regarding the following:" data-uw-rm-vglnk="" uw-rm-vague-link-id="https://www.portland.gov/bhr/career-center/recruitment-policy$click here" data-uw-rm-brl="PR" data-uw-original-href="https://www.portland.gov/bhr/career-center/recruitment-policy"><strong>Click here</strong></a><strong> for additional information regarding the following:</strong><ul type="disc"><li><strong>City of Portland Core Values</strong></li><li><strong>Recruitment Process - Work Status</strong></li><li><strong>Equal Employment Opportunity</strong></li><li><strong>Veteran Preference</strong></li><li><strong>ADA, Pregnancy, and Religious Accommodations</strong></li></ul><div style="text-align: center;"><strong>An Equal Opportunity Employer</strong><strong> </strong> </div><div style="text-align: center;"><br></div><br><div style="text-align: center;"><br></div>