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Jira Developer
Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
We are hiring a Jira Developer with strong Atlassian Cloud expertise and deep hands-on coding experience. This is a developer-first role focused on building custom Jira extensions, Forge apps, automation logic, integrations, and data pipelines.
You will design and implement scalable, event-driven solutions that extend Jira beyond native capabilities to support complex workflows, system integrations, reporting, and development traceability across MultiBank Group’s technology ecosystem.
Key Responsibilities
Atlassian App Development (Forge)
- Design, build, and maintain custom Atlassian apps using Forge.
- Develop Forge UI modules, custom fields, panels, workflow extensions, and triggers.
- Implement Forge functions using JavaScript / TypeScript, including async execution and event handling.
- Manage Forge storage, permissions, environments, and deployments.
- Ensure security, performance, and scalability standards are met.
Jira Development & Scripting
- Develop advanced Jira extensions using ScriptRunner (Groovy).
- Build custom listeners, scripted fields, REST endpoints, and workflow logic.
- Extend Jira Software and Jira Service Management programmatically.
Automation & Event-Driven Logic
- Build advanced Jira automations using JSON, smart values, branching logic, and conditions.
- Design event-driven workflows combining Forge, automation rules, webhooks, and external services.
- Optimize execution paths to improve performance and reduce duplication.
Integrations & APIs
- Design and implement integrations using Atlassian REST APIs, Forge APIs, and webhooks.
- Build resilient, bidirectional integrations with platforms such as Slack, Microsoft Teams, Freshdesk, and internal systems.
- Handle authentication, payload transformation, retries, and error handling.
Version Control & DevOps Integrations
- Integrate Jira with Git-based platforms to enable end-to-end traceability.
- Link commits, branches, pull requests, and deployments to Jira issues.
- Consume VCS webhooks and APIs to synchronize development events.
- Support development metrics derived from repositories and CI/CD pipelines.
Reporting, Data & Insights
- Extend Jira reporting through API-driven data extraction.
- Build custom reporting pipelines, dashboards, and analytics integrations.
- Implement calculated metrics using Jira + development data.
- Use tools such as EazyBI, BI platforms, or custom reporting services.
Service Management Extensions
- Extend service workflows, SLAs, and escalation logic through code and automation.
- Integrate Opsgenie for alerting, escalation, and on-call workflows.
- Implement ITIL-aligned processes programmatically.
Documentation & Collaboration
- Produce technical documentation for Forge apps, scripts, APIs, and integrations.
- Collaborate with product, engineering, and operations teams.
- Support platform evolution through refactoring and continuous improvement.
Qualifications & Experience
- 5+ years of hands-on Jira development experience
- Strong Atlassian Cloud expertise
- Proven experience building Atlassian apps using Forge
- Deep understanding of Jira Software and Jira Service Management internals
- Strong experience with REST APIs, webhooks, and event-driven systems
- Experience integrating Jira with version control systems and CI/CD pipelines
- Advanced Jira Automation experience using JSON and smart values
- Experience designing API-based reporting and data integrations
- Strong system design, debugging, and documentation skills
- Solid understanding of Agile and ITIL concepts
- Experience building Marketplace-ready Atlassian apps
Technical Skills
- Languages: JavaScript, TypeScript, Groovy
- Atlassian Stack: Jira Cloud, Jira Service Management, Forge, ScriptRunner, Automation, Opsgenie
- APIs: Atlassian REST APIs, Webhooks
- DevOps & VCS: Git-based platforms, CI/CD integrations
- Reporting & BI: EazyBI, external BI tools, API pipelines
- Architecture: Event-driven systems, micro-integrations
Why Join Us?
- Work with an industry-leading global financial institution.
- Competitive salary and comprehensive employee benefits.
- Opportunities for professional growth and career advancement.
- Collaborative, inclusive, and dynamic work environment.
- Commitment to innovation and professional excellence.
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
